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Contact

Do you require technical assistance or support in using the MMBB portal?

Please leave your details below or send us an email at support@mmbb.be and we will contact you within 8 working hours.

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Envoyer des SMS

User Support

User Support Is Always Within Reach

With MMBB, you benefit from centralized, clear, and practical support via the Olympus Mobility app. Find all the information and assistance you need, no matter your question.

At MMBB, we do not offer telephone support. All your inquiries are handled exclusively through the Olympus Mobility app. This approach ensures quick and efficient processing, always accessible from your smartphone.

Reimbursement of Rent or Mortgage Payments
To address your questions on this topic, we have prepared clear and detailed documentation covering 95% of cases. You can access it in the app by following these steps:

  1. Go to "Legal mobility budget",

  2. Select "Home refund",

  3. Consult "Online help for reimbursements".

Need additional assistance? Use the "Ask a question about the mobility budget" option in the app menu. Our team will respond to your inquiry within 24 hours.

Reimbursement of Other Expenses in Pillar 2
Reimbursements for public transport, taxis, shared vehicles, vehicle rentals, or bicycle purchases are also covered. Specific documentation is available in the app. Follow these steps to access it:

  1. Go to "Legal mobility budget",

  2. Click on "Other refunds",

  3. Consult "Online help for reimbursements".

If you have a specific question, also use the "Ask a question about the mobility budget" option. You will receive a personalized response within 24 hours.

Questions About the App and Features
For any inquiries related to using the Olympus Mobility app, you can contact their support directly via email: support@olympus-mobility.com.

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